Users List — Who is Using This?
- Primary Users: Mainly elderly individuals.
- Secondary Users: Includes those with special needs and general visitors interested in museum tours.
Place — Where is it Used?
- Primary Usage Location: Inside and around museum areas.
Situation — Why and How is it Used?
- Purpose of Use: To enhance the museum visiting experience, specifically offering more convenience and safety for elderly visitors.
- Mode of Interaction: Interaction with the watch through voice control and gesture operation.
Sample Tasks — What Might They Be Doing?
- Using AR technology to view and learn about artefacts.
- Using the navigation system to find specific exhibition areas and get information about them.
- Creating personal art pieces through gesture drawing.
- Using the watch to monitor health data and for emergency contact purposes.
- Using AR technology to view and learn about artefacts.
- Using the navigation system to find specific exhibition areas and get information about them.
- Creating personal art pieces through gesture drawing.
- Using the watch to monitor health data and for emergency contact purposes.
Paper prototype Testing
In the evaluation and testing process, I also decided to print out the prototype of my MuseumMate and smartwatch UI design for assessment. The reason for choosing to print my designs is to gain a more intuitive understanding of the appearance and layout of the applications and to assist in identifying any design flaws or functional omissions. This approach significantly aided in pinpointing areas where the MuseumMate interface and smartwatch design fell short, facilitating iterative improvements. Consequently, this strategy enhanced the quality of the human-computer interaction interface
MuseumMate paper prototype
Smartwatch paper prototype
Some of the issues I have found
After all this testing and evaluation I have found some possible improvements to my MuseumMate and smartwatch design:
- Customizable AR Experience: Allow elderly users to adjust the complexity of the AR experience (such as the level of detail in 3D models) to decide on their personal comfort levels and prevent sensory overload.
- Feedback on Emergency Alerts: Provide immediate audio or haptic feedback to confirm that an emergency alert has been successfully sent to the museum staff.
- Battery Life Optimization: Since museum visits can be lengthy, ensuring the device has sufficient battery life or providing a power-saving mode will be beneficial for elderly visitors.
By addressing the issues I identified in the MuseumMate and smartwatch interfaces, I can enhance their usability, functionality, and overall user experience. Therefore, I have redesigned my product to make the necessary modifications.
My re-design changes in this blog: